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Professional Services

Faster Time-to-ROI

Accelerate the rollout and adoption of your data preparation solution with
Trifacta Customer Success Services

Thousands enterprises around the world rely on Trifacta to streamline and accelerate the data preparation process. To ensure success for every client, Trifacta offers professional services that help teams develop use cases, customize deployments and increase end user adoption.

We combine a proven repeatable methodology with experienced data engineers and scientists to maximize the benefits of your Trifacta rollout.

Our services help your team to:
  • Expedite your data preparation 
 rollout, in the cloud or on-
 premises in your own data center
  • Deploy Trifacta into your existing 
 data architecture without 
 surprises
  • Get uses cases into production in 
 just a few days — not weeks or 
 months
  • Achieve return-on-investment 
 (ROI) faster
Our Professional Services include:​​​​​​​
  • Trifacta Center of Excellence
  • Customer Success Services
  • Training and Certification
  • Wrangler-for-Hire
  • Trifacta Community
  • Support

Trifacta Center of Excellence

Build a Center of Excellence for your Trifacta solution

Enterprise-wide data preparation creates transformational business benefits. When companies scale Trifacta to hundreds of projects, they experience massive efficiency gains and cost savings. A Trifacta Center of Excellence helps you reach these goals.

Trifacta CoE Methodology

The Trifacta Center of Excellence (COE) Acceleration program provides onboarding and installation, best practices, training, and support to expand big data adoption and data preparation within the enterprise. Customers can expect to get the hands-on training and expert guidance required to build a COE that serves their entire enterprise.

CoE Maturity Model

Our dedicated technical account managers, data scientists, architects, and product experts will help you build and maintain top-tier, enterprise-wide resources for training and supporting your future crop of data preparation experts.​​​​​​​

We start with an initial assessment and capability discovery of your data preparation and management strategy, and create recommendations based on team feedback and discussion.

 

Download Datasheet
The customer success team was right there willing to work with us and help us understand how we might translate the logic we already built into a Trifacta wrangle script that would be more usable, more robust, and a lot more resilient.
Gina Davis
Vice President of Professional Services | NationBuilder

Customer Success Services

Trifacta Customer Success Services are available to every customer for customized deployment, training, and use case acceleration. Our team of data engineers, data scientists, and data analysts will fast-track every engagement to help achieve value quickly. This includes Training & Certification for your entire team as well as optional Wrangler for Hire.

Training & Certification

Training & Certification programs are available to all of our customers. In addition to taking our online, self-directed training and certification programs, Wrangler Enterprise customers will receive on-site, hands-on workshops, expert sessions, roadmap reviews, and more. Our goal is to help every Trifacta user become fully self-sufficient for the use cases they’re building today or plan to build in the future.

Wrangler for Hire

Looking for additional help to build out use cases, provide additional training, or streamline your onboarding? We now offer a Wrangler-for-Hire service in which we will have an experienced coach data analyst work onsite with your team to customize and accelerate Trifacta uptake.

Community
(free edition)
Cloud Onboarding
($5,000)
Advanced Onboarding
($30,000)
COE Accelerator
($100,000 - SOW)
Architecture
Installation support for one environment Community
(free edition)
N/A
Cloud Onboarding
($5,000)
Advanced Onboarding
($30,000)
COE Accelerator
($100,000 - SOW)
Architectural assessment Community
(free edition)
N/A
Cloud Onboarding
($5,000)
Advanced Onboarding
($30,000)
COE Accelerator
($100,000 - SOW)
Service delivery add-ons Community
(free edition)
N/A
Cloud Onboarding
($5,000)
Advanced Onboarding
($30,000)
COE Accelerator
($100,000 - SOW)
Methodology
Health Check Community
(free edition)
Community Support
Cloud Onboarding
($5,000)
Advanced Onboarding
($30,000)
COE Accelerator
($100,000 - SOW)
Business workshop Community
(free edition)
Cloud Onboarding
($5,000)
Advanced Onboarding
($30,000)
COE Accelerator
($100,000 - SOW)
Use Cases
Accelerator workshop Community
(free edition)
Community Support
Cloud Onboarding
($5,000)
Advanced Onboarding
($30,000)
COE Accelerator
($100,000 - SOW)
COE-in-a-box (Center of Excellence) Community
(free edition)
Cloud Onboarding
($5,000)
Advanced Onboarding
($30,000)
On-Request
COE Accelerator
($100,000 - SOW)
Organization
Training & certification Community
(free edition)
Online, on-demand
Cloud Onboarding
($5,000)
Remote
Advanced Onboarding
($30,000)
On-site
COE Accelerator
($100,000 - SOW)
On-site
Wrangler for Hire Community
(free edition)
Cloud Onboarding
($5,000)
Advanced Onboarding
($30,000)
COE Accelerator
($100,000 - SOW)
Integration
Customized connectors and user defined functions Community
(free edition)
Cloud Onboarding
($5,000)
File datasource onboarding
Advanced Onboarding
($30,000)
File datasource onboarding
COE Accelerator
($100,000 - SOW)
Designed per SOW
Elevated Technical Support Community
(free edition)
Community
Cloud Onboarding
($5,000)
Web-based support
Advanced Onboarding
($30,000)
24x5 support
COE Accelerator
($100,000 - SOW)
24x5 support